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Textline MCP by usefulapi

Read Textline conversations, contacts and reports; send a text, add notes, resolve or transfer.

Sollte ich dies verwenden

Qualität und Sicherheit

A
Qualität der Beschreibung
100%
Vollständigkeit des Schemas
82%
Qualität der Benennung
79%
Risiko der Vergiftung
100%
Übereinstimmung der Berechtigungen
100%
Einhaltung des Protokolls
100%

Befunde (1)

  • LOWTool 'textline_get_conversation_by_phone' name length outside 3-30 rangein textline_get_conversation_by_phone

Basierend auf einer automatisierten Analyse der Tool-Definitionen und der Einhaltung des Protokolls.

Kontextkosten

~6,166Tokens (Tool-Definitionen)
~1.7 KBTypische Antwortgröße
Erhebliche Auswirkung auf die Aufmerksamkeit (4.82% von 128k Kontext)

Dies ist die ungefähre Anzahl der Tokens, die jedes Mal verbraucht werden, wenn die Tools des Servers in den Kontext eines Modells geladen werden. Höhere Werte verringern die Aufmerksamkeit, die für andere Aufgaben verfügbar ist.

Installieren

Installation mit einem Klick

Fügen Sie dies Ihrer Datei `claude_desktop_config.json` hinzu:

{
  "mcpServers": {
    "textline": {
      "url": "https://textline.usefulapi.io/mcp"
    }
  }
}

Remote-Endpunkte

https://textline.usefulapi.io/mcpstreamable-http

Was es kann

Tool-Inventar

Tools (23)

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🟢textline_list_conversations(group_uuid, query, page, page_size)

List conversations (one per contact) in a department of the Textline shared inbox, with the contact and resolved status. Optional keyword search. GET /api/conversations.json.

Eingabe-Schema

{
  "type": "object",
  "properties": {
    "group_uuid": {
      "description": "Department (group) UUID from textline_list_departments. Default: the first department.",
      "type": "string",
      "pattern": "^[0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12}$"
    },
    "query": {
      "description": "Keyword to search conversations on (name, phone, message text).",
      "type": "string",
      "maxLength": 200
    },
    "page": {
      "description": "Page number, 0-based (default 0).",
      "type": "integer",
      "minimum": 0,
      "maximum": 100000
    },
    "page_size": {
      "description": "Results per page (default 30, max 50).",
      "type": "integer",
      "minimum": 1,
      "maximum": 50
    }
  },
  "$schema": "https://json-schema.org/draft/2020-12/schema"
}
🟢textline_get_conversation(conversation_uuid, before_uuid, after_uuid, page, page_size)

Retrieve one conversation and its posts (messages in and out, internal whispers, resolve/transfer events), newest page first. Page with page/page_size or with before_uuid/after_uuid (a post uuid). GET /api/conversation/{uuid}.json.

Eingabe-Schema

{
  "type": "object",
  "properties": {
    "conversation_uuid": {
      "type": "string",
      "pattern": "^[0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12}$",
      "description": "Conversation UUID."
    },
    "before_uuid": {
      "description": "Only posts before this post uuid (exclusive).",
      "type": "string",
      "pattern": "^[0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12}$"
    },
    "after_uuid": {
      "description": "Only posts after this post uuid (exclusive).",
      "type": "string",
      "pattern": "^[0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12}$"
    },
    "page": {
      "description": "Page number, 0-based (default 0).",
      "type": "integer",
      "minimum": 0,
      "maximum": 100000
    },
    "page_size": {
      "description": "Results per page (default 30, max 50).",
      "type": "integer",
      "minimum": 1,
      "maximum": 50
    }
  },
  "required": [
    "conversation_uuid"
  ],
  "$schema": "https://json-schema.org/draft/2020-12/schema"
}
🟢textline_get_conversation_by_phone(phone_number, group_uuid, before_uuid, after_uuid, page, ...)

Retrieve the conversation with a phone number (in a department) and its posts (messages). GET /api/conversations.json?phone_number=….

Eingabe-Schema

{
  "type": "object",
  "properties": {
    "phone_number": {
      "type": "string",
      "maxLength": 25,
      "pattern": "^\\+?[0-9 ().-]+$",
      "description": "The contact's phone number, e.g. +14155550123 or (415) 555-0123."
    },
    "group_uuid": {
      "description": "Department (group) UUID from textline_list_departments. Default: the first department.",
      "type": "string",
      "pattern": "^[0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12}$"
    },
    "before_uuid": {
      "description": "Only posts before this post uuid (exclusive).",
      "type": "string",
      "pattern": "^[0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12}$"
    },
    "after_uuid": {
      "description": "Only posts after this post uuid (exclusive).",
      "type": "string",
      "pattern": "^[0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12}$"
    },
    "page": {
      "description": "Page number, 0-based (default 0).",
      "type": "integer",
      "minimum": 0,
      "maximum": 100000
    },
    "page_size": {
      "description": "Results per page (default 30, max 50).",
      "type": "integer",
      "minimum": 1,
      "maximum": 50
    }
  },
  "required": [
    "phone_number"
  ],
  "$schema": "https://json-schema.org/draft/2020-12/schema"
}
🟢textline_list_customers(query, page, page_size)

List or search contacts (customers) in the Textline address book: name, phone, email, tags, notes, custom fields, consent and reachability. GET /api/customers.json.

Eingabe-Schema

{
  "type": "object",
  "properties": {
    "query": {
      "description": "Keyword to search on (name, phone, email, tag).",
      "type": "string",
      "maxLength": 200
    },
    "page": {
      "description": "Page number, 0-based (default 0).",
      "type": "integer",
      "minimum": 0,
      "maximum": 100000
    },
    "page_size": {
      "description": "Results per page (default 30, max 50).",
      "type": "integer",
      "minimum": 1,
      "maximum": 50
    }
  },
  "$schema": "https://json-schema.org/draft/2020-12/schema"
}
🟢textline_get_customer(customer_uuid)

Retrieve one contact (customer) from the address book by UUID. GET /api/customer/{uuid}.json.

Eingabe-Schema

{
  "type": "object",
  "properties": {
    "customer_uuid": {
      "type": "string",
      "pattern": "^[0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12}$",
      "description": "Contact (customer) UUID."
    }
  },
  "required": [
    "customer_uuid"
  ],
  "$schema": "https://json-schema.org/draft/2020-12/schema"
}
🟢textline_get_customer_by_phone(phone_number)

Retrieve one contact (customer) from the address book by phone number. GET /api/customers.json?phone_number=….

Eingabe-Schema

{
  "type": "object",
  "properties": {
    "phone_number": {
      "type": "string",
      "maxLength": 25,
      "pattern": "^\\+?[0-9 ().-]+$",
      "description": "The contact's phone number."
    }
  },
  "required": [
    "phone_number"
  ],
  "$schema": "https://json-schema.org/draft/2020-12/schema"
}
🟢textline_list_custom_fields

List the address book's custom fields (name, data type, UUID). Use the UUIDs with textline_update_customer. GET /api/address_book/custom_fields.json.

Eingabe-Schema

{
  "type": "object",
  "properties": {},
  "$schema": "https://json-schema.org/draft/2020-12/schema"
}
🟢textline_list_saved_searches

List the address book's saved searches (contact segments) with name, description and UUID. GET /api/address_book/saved_searches.json.

Eingabe-Schema

{
  "type": "object",
  "properties": {},
  "$schema": "https://json-schema.org/draft/2020-12/schema"
}
🟢textline_get_organization(include_groups, include_users)

Retrieve the organization (account) name, optionally with its departments and agents. GET /api/organization.json.

Eingabe-Schema

{
  "type": "object",
  "properties": {
    "include_groups": {
      "description": "Include the departments.",
      "type": "boolean"
    },
    "include_users": {
      "description": "Include the agents (users).",
      "type": "boolean"
    }
  },
  "$schema": "https://json-schema.org/draft/2020-12/schema"
}
🟢textline_list_departments

List the departments (groups / inbox phone lines) the token's agent can see: name, UUID, phone number, type (sms, facebook, smart_sms) and member agent UUIDs. GET /api/groups.json.

Eingabe-Schema

{
  "type": "object",
  "properties": {},
  "$schema": "https://json-schema.org/draft/2020-12/schema"
}
🟢textline_list_agents

List the agents (users) in the organization: name, email, UUID, permission level, availability and department UUIDs. GET /api/organization.json?include_users=1.

Eingabe-Schema

{
  "type": "object",
  "properties": {},
  "$schema": "https://json-schema.org/draft/2020-12/schema"
}
🟢textline_get_agent(user_uuid, email)

Retrieve one agent (user) by UUID or email: name, permission level, availability (on_call) and departments. GET /api/users.json.

Eingabe-Schema

{
  "type": "object",
  "properties": {
    "user_uuid": {
      "description": "Agent UUID.",
      "type": "string",
      "pattern": "^[0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12}$"
    },
    "email": {
      "description": "Agent email.",
      "type": "string",
      "maxLength": 254,
      "pattern": "^[^\\s@]+@[^\\s@]+\\.[^\\s@]+$"
    }
  },
  "$schema": "https://json-schema.org/draft/2020-12/schema"
}
🟢textline_list_dispositions(group_uuid)

List the dispositions (resolution reasons) set up in the account, optionally for one department. Use a UUID with textline_resolve_conversation. GET /api/dispositions.json.

Eingabe-Schema

{
  "type": "object",
  "properties": {
    "group_uuid": {
      "description": "Only dispositions of this department.",
      "type": "string",
      "pattern": "^[0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12}$"
    }
  },
  "$schema": "https://json-schema.org/draft/2020-12/schema"
}
🟢textline_list_surveys

List surveys (NPS, CSAT, custom) with their type and UUID. GET /api/surveys.json.

Eingabe-Schema

{
  "type": "object",
  "properties": {},
  "$schema": "https://json-schema.org/draft/2020-12/schema"
}
🟢textline_list_survey_responses(survey_uuid, start_date, end_date)

List the responses to one survey (ratings, follow-up text, contact, tags). Default: the last 30 days. GET /api/survey/{uuid}/responses.json.

Eingabe-Schema

{
  "type": "object",
  "properties": {
    "survey_uuid": {
      "type": "string",
      "pattern": "^[0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12}$",
      "description": "Survey UUID from textline_list_surveys."
    },
    "start_date": {
      "description": "First day, YYYY-MM-DD.",
      "type": "string"
    },
    "end_date": {
      "description": "Last day, YYYY-MM-DD.",
      "type": "string"
    }
  },
  "required": [
    "survey_uuid"
  ],
  "$schema": "https://json-schema.org/draft/2020-12/schema"
}
🟢textline_report_conversations(group_uuid, search_uuid, page, page_size, sort_by, ...)

Reporting API: list a department's conversations filtered by created/updated time, resolved, archived or blocked, with total_records. To get the next page pass the returned next.search_uuid, next.page and next.page_size exactly (the same filters are kept). Then use textline_report_posts per conversation. GET /api/reporting/conversations.json.

Eingabe-Schema

{
  "type": "object",
  "properties": {
    "group_uuid": {
      "description": "Department UUID (required unless search_uuid is given).",
      "type": "string",
      "pattern": "^[0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12}$"
    },
    "search_uuid": {
      "description": "Continue an earlier result set: next.search_uuid from a previous call (with next.page and next.page_size).",
      "type": "string",
      "pattern": "^[0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12}$"
    },
    "page": {
      "description": "Page number, 0-based (default 0).",
      "type": "integer",
      "minimum": 0,
      "maximum": 100000
    },
    "page_size": {
      "description": "Results per page (default 30, max 30).",
      "type": "integer",
      "minimum": 1,
      "maximum": 30
    },
    "sort_by": {
      "description": "Sort field (default created_at).",
      "type": "string",
      "enum": [
        "created_at",
        "updated_at"
      ]
    },
    "sort_order": {
      "description": "Sort order (default desc).",
      "type": "string",
      "enum": [
        "asc",
        "desc"
      ]
    },
    "created_after": {
      "description": "Created after this ISO date-time (with timezone).",
      "type": "string"
    },
    "created_before": {
      "description": "Created before this ISO date-time (with timezone).",
      "type": "string"
    },
    "updated_after": {
      "description": "Updated after this ISO date-time (with timezone).",
      "type": "string"
    },
    "updated_before": {
      "description": "Updated before this ISO date-time (with timezone).",
      "type": "string"
    },
    "resolved": {
      "description": "Only resolved (true) or unresolved (false) conversations.",
      "type": "boolean"
    },
    "archived": {
      "description": "Only archived (true) or unarchived (false) contacts. Default: both.",
      "type": "boolean"
    },
    "blocked": {
      "description": "Only blocked (true) or unblocked (false) contacts. Default: both.",
      "type": "boolean"
    }
  },
  "$schema": "https://json-schema.org/draft/2020-12/schema"
}
🟢textline_report_posts(conversation_uuid, search_uuid, page, page_size, sort_order, ...)

Reporting API: list all posts (messages, whispers) of one conversation with creator, thread, first-response flags, filtered by created time, with total_records. To get the next page pass the returned next.search_uuid, next.page and next.page_size exactly. GET /api/reporting/conversation/{uuid}/posts.json.

Eingabe-Schema

{
  "type": "object",
  "properties": {
    "conversation_uuid": {
      "type": "string",
      "pattern": "^[0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12}$",
      "description": "Conversation UUID."
    },
    "search_uuid": {
      "description": "Continue an earlier result set: next.search_uuid from a previous call (with next.page and next.page_size).",
      "type": "string",
      "pattern": "^[0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12}$"
    },
    "page": {
      "description": "Page number, 0-based (default 0).",
      "type": "integer",
      "minimum": 0,
      "maximum": 100000
    },
    "page_size": {
      "description": "Results per page (default 30, max 30).",
      "type": "integer",
      "minimum": 1,
      "maximum": 30
    },
    "sort_order": {
      "description": "Sort order (default desc).",
      "type": "string",
      "enum": [
        "asc",
        "desc"
      ]
    },
    "created_after": {
      "description": "Created after this ISO date-time (with timezone).",
      "type": "string"
    },
    "created_before": {
      "description": "Created before this ISO date-time (with timezone).",
      "type": "string"
    }
  },
  "required": [
    "conversation_uuid"
  ],
  "$schema": "https://json-schema.org/draft/2020-12/schema"
}
🔴textline_send_message(conversation_uuid, phone_number, group_uuid, body, attachment_urls, ...)

SENDS A REAL SMS/MMS to ONE contact from your Textline number — the customer receives it immediately and it cannot be unsent; it consumes message credits. Address it by conversation_uuid or by phone_number (+ optional department). Confirm the recipient and text with the user first. One recipient per call; no bulk sends. POST /api/conversation/{uuid}.json or POST /api/conversations.json.

Eingabe-Schema

{
  "type": "object",
  "properties": {
    "conversation_uuid": {
      "description": "The conversation UUID (pass this OR phone_number).",
      "type": "string",
      "pattern": "^[0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12}$"
    },
    "phone_number": {
      "description": "The contact's phone number (pass this OR conversation_uuid); opens the conversation if there is none.",
      "type": "string",
      "maxLength": 25,
      "pattern": "^\\+?[0-9 ().-]+$"
    },
    "group_uuid": {
      "description": "With phone_number only: the department to use. Default: the first department.",
      "type": "string",
      "pattern": "^[0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12}$"
    },
    "body": {
      "type": "string",
      "minLength": 1,
      "maxLength": 1600,
      "description": "The message text the customer will receive."
    },
    "attachment_urls": {
      "description": "Public https URLs of files to attach (makes it an MMS).",
      "maxItems": 10,
      "type": "array",
      "items": {
        "type": "string",
        "maxLength": 2000,
        "format": "uri"
      }
    },
    "resolve": {
      "description": "Resolve the conversation after sending.",
      "type": "boolean"
    }
  },
  "required": [
    "body"
  ],
  "$schema": "https://json-schema.org/draft/2020-12/schema"
}
🟡textline_add_whisper(conversation_uuid, phone_number, group_uuid, body, resolve)

WRITE: add an internal whisper (a note only your agents see, never sent to the customer) to a conversation, by conversation_uuid or phone_number. POST /api/conversation/{uuid}.json or POST /api/conversations.json with a whisper.

Eingabe-Schema

{
  "type": "object",
  "properties": {
    "conversation_uuid": {
      "description": "The conversation UUID (pass this OR phone_number).",
      "type": "string",
      "pattern": "^[0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12}$"
    },
    "phone_number": {
      "description": "The contact's phone number (pass this OR conversation_uuid); opens the conversation if there is none.",
      "type": "string",
      "maxLength": 25,
      "pattern": "^\\+?[0-9 ().-]+$"
    },
    "group_uuid": {
      "description": "With phone_number only: the department to use. Default: the first department.",
      "type": "string",
      "pattern": "^[0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12}$"
    },
    "body": {
      "type": "string",
      "minLength": 1,
      "maxLength": 5000,
      "description": "The note text (visible to agents only)."
    },
    "resolve": {
      "description": "Resolve the conversation after adding the note.",
      "type": "boolean"
    }
  },
  "required": [
    "body"
  ],
  "$schema": "https://json-schema.org/draft/2020-12/schema"
}
🟡textline_resolve_conversation(conversation_uuid, disposition_uuid)

WRITE: mark a conversation resolved (closed), optionally with a disposition from textline_list_dispositions. Nothing is sent to the customer. POST /api/conversation/{uuid}/resolve.json.

Eingabe-Schema

{
  "type": "object",
  "properties": {
    "conversation_uuid": {
      "type": "string",
      "pattern": "^[0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12}$",
      "description": "Conversation UUID."
    },
    "disposition_uuid": {
      "description": "Disposition (resolution reason) UUID.",
      "type": "string",
      "pattern": "^[0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12}$"
    }
  },
  "required": [
    "conversation_uuid"
  ],
  "$schema": "https://json-schema.org/draft/2020-12/schema"
}
🟡textline_transfer_conversation(conversation_uuid, user_uuid, assignee)

WRITE: assign a conversation to another agent of the same department, by agent UUID or email (one of them). Nothing is sent to the customer. POST /api/conversation/{uuid}/transfer.json.

Eingabe-Schema

{
  "type": "object",
  "properties": {
    "conversation_uuid": {
      "type": "string",
      "pattern": "^[0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12}$",
      "description": "Conversation UUID."
    },
    "user_uuid": {
      "description": "The agent's UUID (from textline_list_agents).",
      "type": "string",
      "pattern": "^[0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12}$"
    },
    "assignee": {
      "description": "The agent's email.",
      "type": "string",
      "maxLength": 254,
      "pattern": "^[^\\s@]+@[^\\s@]+\\.[^\\s@]+$"
    }
  },
  "required": [
    "conversation_uuid"
  ],
  "$schema": "https://json-schema.org/draft/2020-12/schema"
}
🟡textline_create_customer(phone_number, name, email, notes, tags)

WRITE: add a contact (customer) to the Textline address book. Sends nothing to the contact. POST /api/customers.json.

Eingabe-Schema

{
  "type": "object",
  "properties": {
    "phone_number": {
      "type": "string",
      "maxLength": 25,
      "pattern": "^\\+?[0-9 ().-]+$",
      "description": "The contact's phone number."
    },
    "name": {
      "description": "Full name.",
      "type": "string",
      "minLength": 1,
      "maxLength": 200
    },
    "email": {
      "description": "Email address.",
      "type": "string",
      "maxLength": 254,
      "pattern": "^[^\\s@]+@[^\\s@]+\\.[^\\s@]+$"
    },
    "notes": {
      "description": "Notes on the contact (replaces the existing notes).",
      "type": "string",
      "maxLength": 5000
    },
    "tags": {
      "description": "Tags, e.g. ['VIP', 'new_lead'] (underscores instead of spaces).",
      "maxItems": 50,
      "type": "array",
      "items": {
        "type": "string",
        "minLength": 1,
        "maxLength": 100,
        "pattern": "^[^,\\s]+$"
      }
    }
  },
  "required": [
    "phone_number"
  ],
  "$schema": "https://json-schema.org/draft/2020-12/schema"
}
🔴textline_update_customer(customer_uuid, name, email, notes, tags, ...)

WRITE: update a contact's name, email, notes, tags (add, remove or replace) or custom fields (by custom-field UUID from textline_list_custom_fields). Overwrites the fields you pass; sends nothing to the contact. PUT /api/customer/{uuid}.json.

Eingabe-Schema

{
  "type": "object",
  "properties": {
    "customer_uuid": {
      "type": "string",
      "pattern": "^[0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12}$",
      "description": "Contact (customer) UUID."
    },
    "name": {
      "description": "Full name.",
      "type": "string",
      "minLength": 1,
      "maxLength": 200
    },
    "email": {
      "description": "Email address.",
      "type": "string",
      "maxLength": 254,
      "pattern": "^[^\\s@]+@[^\\s@]+\\.[^\\s@]+$"
    },
    "notes": {
      "description": "Notes on the contact (replaces the existing notes).",
      "type": "string",
      "maxLength": 5000
    },
    "tags": {
      "description": "Tags, e.g. ['VIP', 'new_lead'] (underscores instead of spaces).",
      "maxItems": 50,
      "type": "array",
      "items": {
        "type": "string",
        "minLength": 1,
        "maxLength": 100,
        "pattern": "^[^,\\s]+$"
      }
    },
    "tags_handling": {
      "description": "How to apply tags: add, remove or replace (Textline's default if omitted).",
      "type": "string",
      "enum": [
        "add",
        "remove",
        "replace"
      ]
    },
    "custom_fields": {
      "description": "Custom field values keyed by custom-field UUID, e.g. {\"c43a1766-47e1-4c9c-a2cc-36bf424fcbc0\": \"Gold\"}.",
      "type": "object",
      "propertyNames": {
        "type": "string",
        "pattern": "^[0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12}$"
      },
      "additionalProperties": {
        "type": "string",
        "maxLength": 2000
      }
    }
  },
  "required": [
    "customer_uuid"
  ],
  "$schema": "https://json-schema.org/draft/2020-12/schema"
}

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