AI 客服国标合规知识库 (GB/T 47746—2026)
中国 AI 客服国标 GB/T 47746—2026 合规问答库：必须自动转人工的场景、强制自查项、上线备案要求，答案标注条款依据。
Should I use this
Quality & Safety
Findings (3)
- LOWTool 'list_questions' description lacks action verbin list_questions
- LOWTool 'self_check_list' description lacks action verbin self_check_list
- LOWTool 'standard_info' description lacks action verbin standard_info
Based on automated analysis of tool definitions and protocol compliance.
Context Cost
This is the approximate number of tokens consumed each time the server's tools are loaded into a model's context. Higher counts reduce the attention available for other tasks.
Install
One-Click Install
Add this to your `claude_desktop_config.json` file:
{
"mcpServers": {
"answers": {
"url": "https://savantcat.cn/mcp"
}
}
}Remote endpoints
https://savantcat.cn/mcpstreamable-httpWhat it can do
Tool inventory
Tools (5)
🟢list_questions(cluster)
列出全部合规问答的标题清单。 Args: cluster: 可选，按集群过滤。可选值 ai-service-standard(AI客服国标) / enterprise-knowledge-base(企业知识库)
Input Schema
{
"type": "object",
"properties": {
"cluster": {
"default": "",
"title": "Cluster",
"type": "string"
}
},
"title": "list_questionsArguments"
}Output Schema
{
"type": "object",
"properties": {
"result": {
"title": "Result",
"type": "string"
}
},
"required": [
"result"
],
"title": "list_questionsOutput"
}🟢search_answers(query, top_k)
按关键词检索合规问答，返回最相关的若干条（含简要答案）。 Args: query: 检索词，如「转人工」「备案 登记」「知识库 切分」 top_k: 返回条数，默认 5
Input Schema
{
"type": "object",
"properties": {
"query": {
"title": "Query",
"type": "string"
},
"top_k": {
"default": 5,
"title": "Top K",
"type": "integer"
}
},
"required": [
"query"
],
"title": "search_answersArguments"
}Output Schema
{
"type": "object",
"properties": {
"result": {
"title": "Result",
"type": "string"
}
},
"required": [
"result"
],
"title": "search_answersOutput"
}🟢get_answer(slug)
按 slug 取一条问答的完整内容（正文 + 要点 + 标准条款依据 + 常见追问）。 Args: slug: 问答标识，先用 list_questions 或 search_answers 取得
Input Schema
{
"type": "object",
"properties": {
"slug": {
"title": "Slug",
"type": "string"
}
},
"required": [
"slug"
],
"title": "get_answerArguments"
}Output Schema
{
"type": "object",
"properties": {
"result": {
"title": "Result",
"type": "string"
}
},
"required": [
"result"
],
"title": "get_answerOutput"
}🟢self_check_list
取 GB/T 47746-2026 的自查清单：企业对照检查自家 AI 客服是否达标。
Input Schema
{
"type": "object",
"properties": {},
"title": "self_check_listArguments"
}Output Schema
{
"type": "object",
"properties": {
"result": {
"title": "Result",
"type": "string"
}
},
"required": [
"result"
],
"title": "self_check_listOutput"
}🟢standard_info
获取 GB/T 47746-2026 标准的元信息（发布/实施日期、归口、篇幅、核心要求）。
Input Schema
{
"type": "object",
"properties": {},
"title": "standard_infoArguments"
}Output Schema
{
"type": "object",
"properties": {
"result": {
"title": "Result",
"type": "string"
}
},
"required": [
"result"
],
"title": "standard_infoOutput"
}Community
Evidence