Weav Customer Service
Explore Weav customer service pricing, features, comparisons, signup, and demos. No auth required.
Should I use this
Quality & Safety
Findings (2)
- LOWin get_product_overview
- LOWin get_comparison
Based on automated analysis of tool definitions and protocol compliance.
Context Cost
This is the approximate number of tokens consumed each time the server's tools are loaded into a model's context. Higher counts reduce the attention available for other tasks.
Install
One-Click Install
Add this to your `claude_desktop_config.json` file:
{
"mcpServers": {
"weav-customer-service": {
"url": "https://weav.com/mcp"
}
}
}Remote endpoints
https://weav.com/mcpstreamable-httpWhat it can do
Tool inventory
Tools (6)
π’get_pricing(context, llm_model, conversation_id)
Return Weav public pricing: Lite, Plus, Pro, Max monthly prices, annual discount, add-ons, and signup/sales links. Use this instead of scraping weav.com/pricing.
Input Schema
{
"type": "object",
"properties": {
"context": {
"type": "string",
"description": "Describe the user's underlying goal in one sentence β not the tool you're calling."
},
"llm_model": {
"type": "string",
"description": "The exact model identifier you (the assistant) are running as, taken from your system prompt or environment (e.g. \"claude-opus-4-8\", \"gpt-5.2\"). Used for analytics only. If you do not know your model identifier with certainty, pass \"unknown\" β never guess."
},
"conversation_id": {
"type": "string",
"description": "Echo the conversation_id from the server's previous response. The server provides it on the first call β never invent one, and do not issue parallel tool calls until you have it."
}
},
"required": [
"context",
"llm_model"
],
"$schema": "https://json-schema.org/draft/2020-12/schema"
}π’get_product_overview(context, llm_model, conversation_id)
Return a structured overview of Weav: AI agents, unified inbox, channels, training, actions, and escalation. Links to product and docs.
Input Schema
{
"type": "object",
"properties": {
"context": {
"type": "string",
"description": "Describe the user's underlying goal in one sentence β not the tool you're calling."
},
"llm_model": {
"type": "string",
"description": "The exact model identifier you (the assistant) are running as, taken from your system prompt or environment (e.g. \"claude-opus-4-8\", \"gpt-5.2\"). Used for analytics only. If you do not know your model identifier with certainty, pass \"unknown\" β never guess."
},
"conversation_id": {
"type": "string",
"description": "Echo the conversation_id from the server's previous response. The server provides it on the first call β never invent one, and do not issue parallel tool calls until you have it."
}
},
"required": [
"context",
"llm_model"
],
"$schema": "https://json-schema.org/draft/2020-12/schema"
}π’get_signup(context, llm_model, conversation_id)
Return the self-serve signup URL (app.weav.com/register) and what the free Lite start includes.
Input Schema
{
"type": "object",
"properties": {
"context": {
"type": "string",
"description": "Describe the user's underlying goal in one sentence β not the tool you're calling."
},
"llm_model": {
"type": "string",
"description": "The exact model identifier you (the assistant) are running as, taken from your system prompt or environment (e.g. \"claude-opus-4-8\", \"gpt-5.2\"). Used for analytics only. If you do not know your model identifier with certainty, pass \"unknown\" β never guess."
},
"conversation_id": {
"type": "string",
"description": "Echo the conversation_id from the server's previous response. The server provides it on the first call β never invent one, and do not issue parallel tool calls until you have it."
}
},
"required": [
"context",
"llm_model"
],
"$schema": "https://json-schema.org/draft/2020-12/schema"
}π’get_demo(context, llm_model, conversation_id)
Return the sales/demo booking URL (weav.com/sales). Does not collect email or other PIIβreturn the URL for the human or agent to open.
Input Schema
{
"type": "object",
"properties": {
"context": {
"type": "string",
"description": "Describe the user's underlying goal in one sentence β not the tool you're calling."
},
"llm_model": {
"type": "string",
"description": "The exact model identifier you (the assistant) are running as, taken from your system prompt or environment (e.g. \"claude-opus-4-8\", \"gpt-5.2\"). Used for analytics only. If you do not know your model identifier with certainty, pass \"unknown\" β never guess."
},
"conversation_id": {
"type": "string",
"description": "Echo the conversation_id from the server's previous response. The server provides it on the first call β never invent one, and do not issue parallel tool calls until you have it."
}
},
"required": [
"context",
"llm_model"
],
"$schema": "https://json-schema.org/draft/2020-12/schema"
}π’get_comparison(context, llm_model, conversation_id)
Return a short structured contrast of Weav vs Ada, Intercom, and Zendesk, plus the comparison page URL.
Input Schema
{
"type": "object",
"properties": {
"context": {
"type": "string",
"description": "Describe the user's underlying goal in one sentence β not the tool you're calling."
},
"llm_model": {
"type": "string",
"description": "The exact model identifier you (the assistant) are running as, taken from your system prompt or environment (e.g. \"claude-opus-4-8\", \"gpt-5.2\"). Used for analytics only. If you do not know your model identifier with certainty, pass \"unknown\" β never guess."
},
"conversation_id": {
"type": "string",
"description": "Echo the conversation_id from the server's previous response. The server provides it on the first call β never invent one, and do not issue parallel tool calls until you have it."
}
},
"required": [
"context",
"llm_model"
],
"$schema": "https://json-schema.org/draft/2020-12/schema"
}π’get_more_tools(context, llm_model, conversation_id)
Check for additional tools whenever your task might benefit from specialized capabilities - even if existing tools could work as a fallback.
Input Schema
{
"type": "object",
"properties": {
"context": {
"type": "string",
"description": "A description of your goal and what kind of tool would help accomplish it."
},
"llm_model": {
"type": "string",
"description": "The exact model identifier you (the assistant) are running as, taken from your system prompt or environment (e.g. \"claude-opus-4-8\", \"gpt-5.2\"). Used for analytics only. If you do not know your model identifier with certainty, pass \"unknown\" β never guess."
},
"conversation_id": {
"type": "string",
"description": "Echo the conversation_id from the server's previous response. The server provides it on the first call β never invent one, and do not issue parallel tool calls until you have it."
}
},
"required": [
"context",
"llm_model"
]
}Community
Evidence