Supovia Customer Support
Reply to and resolve customer chats, search your help docs and see which conversations need you.
¿Debería usar esto?
Calidad y seguridad
A
Hallazgos (4)
- LOWTool 'get_unresolved_conversation_counts' name length outside 3-30 rangeen get_unresolved_conversation_counts
- LOWTool 'open_customer_inbox_conversation' name length outside 3-30 rangeen open_customer_inbox_conversation
- LOWTool 'list_websites' suggests web access but openWorldHint=falseen list_websites
- LOWTool 'get_website' suggests web access but openWorldHint=falseen get_website
Basado en el análisis automatizado de las definiciones de herramientas y el cumplimiento del protocolo.
Costo de contexto
~5,405Tokens (definiciones de herramientas)
~3.4 KBTamaño de respuesta típico
Impacto significativo en la atención (4.22% del contexto de 128k)
Este es el número aproximado de tokens que se consumen cada vez que las herramientas del servidor se cargan en el contexto de un modelo. Los recuentos más altos reducen la atención disponible para otras tareas.
Instalar
Instalación con un clic
Agrega esto a tu archivo `claude_desktop_config.json`:
{
"mcpServers": {
"supovia": {
"url": "https://mcp.supovia.com/mcp"
}
}
}Puntos de conexión remotos
https://mcp.supovia.com/mcpstreamable-httpQué puede hacer
Inventario de herramientas
Herramientas (14)
🟢 Solo lectura🟡 Escritura🔴 Eliminación⚪ Desconocido
🟢list_websites(limit, cursor)
List a bounded page of websites in the authenticated Supovia organization. Only safe website identity and status fields are returned; prompts, credentials, integration configuration, organization ids, and arbitrary metadata are excluded.
Esquema de entrada
{
"type": "object",
"properties": {
"limit": {
"type": "integer",
"exclusiveMinimum": 0,
"maximum": 50
},
"cursor": {
"type": "string",
"maxLength": 4096,
"description": "Opaque pagination cursor from a previous call"
}
},
"additionalProperties": false,
"$schema": "http://json-schema.org/draft-07/schema#"
}Esquema de salida
{
"type": "object",
"properties": {
"websites": {
"type": "array",
"items": {
"type": "object",
"properties": {
"id": {
"type": "string",
"pattern": "^[0-9a-f]{24}$"
},
"name": {
"anyOf": [
{
"type": "string",
"maxLength": 200
},
{
"type": "null"
}
]
},
"domain": {
"anyOf": [
{
"type": "string",
"maxLength": 253
},
{
"type": "null"
}
]
},
"agentEnabled": {
"type": "boolean"
},
"creationTime": {
"anyOf": [
{
"type": "string",
"maxLength": 32
},
{
"type": "null"
}
]
},
"lastEditTime": {
"anyOf": [
{
"type": "string",
"maxLength": 32
},
{
"type": "null"
}
]
}
},
"required": [
"id",
"name",
"domain",
"agentEnabled",
"creationTime",
"lastEditTime"
],
"additionalProperties": false
},
"maxItems": 50
},
"page": {
"type": "object",
"properties": {
"count": {
"type": "integer",
"minimum": 0,
"maximum": 50
},
"hasMore": {
"type": "boolean"
},
"nextCursor": {
"anyOf": [
{
"type": "string",
"maxLength": 4096
},
{
"type": "null"
}
]
}
},
"required": [
"count",
"hasMore",
"nextCursor"
],
"additionalProperties": false
}
},
"required": [
"websites",
"page"
],
"additionalProperties": false,
"$schema": "http://json-schema.org/draft-07/schema#"
}🟢get_website(idOrName)
Fetch safe metadata for one website owned by the authenticated Supovia organization. Organization ids, agent prompts, credentials, integration configuration, and arbitrary metadata are never returned.
Esquema de entrada
{
"type": "object",
"properties": {
"idOrName": {
"type": "string",
"minLength": 1,
"maxLength": 200,
"description": "Website id, exact vanity ID, or exact display name"
}
},
"required": [
"idOrName"
],
"additionalProperties": false,
"$schema": "http://json-schema.org/draft-07/schema#"
}Esquema de salida
{
"type": "object",
"properties": {
"status": {
"type": "string",
"enum": [
"found",
"not-found"
]
},
"website": {
"anyOf": [
{
"type": "object",
"properties": {
"id": {
"type": "string",
"pattern": "^[0-9a-f]{24}$"
},
"name": {
"anyOf": [
{
"type": "string",
"maxLength": 200
},
{
"type": "null"
}
]
},
"domain": {
"anyOf": [
{
"type": "string",
"maxLength": 253
},
{
"type": "null"
}
]
},
"agentEnabled": {
"type": "boolean"
},
"creationTime": {
"anyOf": [
{
"type": "string",
"maxLength": 32
},
{
"type": "null"
}
]
},
"lastEditTime": {
"anyOf": [
{
"type": "string",
"maxLength": 32
},
{
"type": "null"
}
]
}
},
"required": [
"id",
"name",
"domain",
"agentEnabled",
"creationTime",
"lastEditTime"
],
"additionalProperties": false
},
{
"type": "null"
}
]
}
},
"required": [
"status",
"website"
],
"additionalProperties": false,
"$schema": "http://json-schema.org/draft-07/schema#"
}🟢list_conversations(websiteId, resolved, limit, cursor)
List a bounded newest-first page of conversation activity in the authenticated Supovia organization. Returns only the conversation id needed for an explicit follow-up, website id, channel, resolved state, unread count, and timestamps. Message bodies, message ids, customer identifiers, internal notes, arbitrary metadata, and organization ids are excluded.
Esquema de entrada
{
"type": "object",
"properties": {
"websiteId": {
"type": "string",
"maxLength": 200,
"description": "Filter by website id"
},
"resolved": {
"type": "boolean",
"description": "Filter by resolved status (true = resolved, false = open)"
},
"limit": {
"type": "integer",
"exclusiveMinimum": 0,
"maximum": 50,
"description": "Maximum conversations per page (default 20)"
},
"cursor": {
"type": "string",
"maxLength": 2048,
"description": "Opaque pagination cursor from a previous call"
}
},
"additionalProperties": false,
"$schema": "http://json-schema.org/draft-07/schema#"
}Esquema de salida
{
"type": "object",
"properties": {
"conversations": {
"type": "array",
"items": {
"type": "object",
"properties": {
"id": {
"type": "string",
"maxLength": 200
},
"websiteId": {
"anyOf": [
{
"type": "string",
"maxLength": 200
},
{
"type": "null"
}
]
},
"channel": {
"anyOf": [
{
"type": "string",
"maxLength": 100
},
{
"type": "null"
}
]
},
"resolved": {
"type": "boolean"
},
"unreadMessageCount": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"creationTime": {
"anyOf": [
{
"type": "string",
"maxLength": 100
},
{
"type": "null"
}
]
},
"lastEditTime": {
"anyOf": [
{
"type": "string",
"maxLength": 100
},
{
"type": "null"
}
]
}
},
"required": [
"id",
"websiteId",
"channel",
"resolved",
"unreadMessageCount",
"creationTime",
"lastEditTime"
],
"additionalProperties": false
},
"maxItems": 50
},
"page": {
"type": "object",
"properties": {
"count": {
"type": "integer",
"minimum": 0,
"maximum": 50
},
"hasMore": {
"type": "boolean"
},
"nextCursor": {
"anyOf": [
{
"type": "string",
"maxLength": 2048
},
{
"type": "null"
}
]
}
},
"required": [
"count",
"hasMore",
"nextCursor"
],
"additionalProperties": false
}
},
"required": [
"conversations",
"page"
],
"additionalProperties": false,
"$schema": "http://json-schema.org/draft-07/schema#"
}🟢get_conversation(conversationId)
Summarize one organization-owned Supovia conversation using safe status fields and sender-category counts from at most 50 recent records. No message body, preview, message id, customer identifier, staff id, internal note, organization id, or arbitrary metadata is returned.
Esquema de entrada
{
"type": "object",
"properties": {
"conversationId": {
"type": "string",
"minLength": 1,
"maxLength": 200,
"description": "Conversation id"
}
},
"required": [
"conversationId"
],
"additionalProperties": false,
"$schema": "http://json-schema.org/draft-07/schema#"
}Esquema de salida
{
"type": "object",
"properties": {
"status": {
"type": "string",
"enum": [
"found",
"not-found"
]
},
"conversation": {
"anyOf": [
{
"type": "object",
"properties": {
"id": {
"type": "string",
"maxLength": 200
},
"websiteId": {
"anyOf": [
{
"type": "string",
"maxLength": 200
},
{
"type": "null"
}
]
},
"channel": {
"anyOf": [
{
"type": "string",
"maxLength": 100
},
{
"type": "null"
}
]
},
"resolved": {
"type": "boolean"
},
"unreadMessageCount": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"creationTime": {
"anyOf": [
{
"type": "string",
"maxLength": 100
},
{
"type": "null"
}
]
},
"lastEditTime": {
"anyOf": [
{
"type": "string",
"maxLength": 100
},
{
"type": "null"
}
]
},
"activity": {
"type": "object",
"properties": {
"sampledPublicMessages": {
"type": "integer",
"minimum": 0,
"maximum": 50
},
"customerMessages": {
"type": "integer",
"minimum": 0,
"maximum": 50
},
"operatorMessages": {
"type": "integer",
"minimum": 0,
"maximum": 50
},
"agentMessages": {
"type": "integer",
"minimum": 0,
"maximum": 50
},
"unknownSenderMessages": {
"type": "integer",
"minimum": 0,
"maximum": 50
},
"latestPublicActivityTime": {
"anyOf": [
{
"type": "string",
"maxLength": 100
},
{
"type": "null"
}
]
},
"sampleHasMore": {
"type": "boolean"
},
"internalNotesExcluded": {
"type": "boolean",
"const": true
}
},
"required": [
"sampledPublicMessages",
"customerMessages",
"operatorMessages",
"agentMessages",
"unknownSenderMessages",
"latestPublicActivityTime",
"sampleHasMore",
"internalNotesExcluded"
],
"additionalProperties": false
}
},
"required": [
"id",
"websiteId",
"channel",
"resolved",
"unreadMessageCount",
"creationTime",
"lastEditTime",
"activity"
],
"additionalProperties": false
},
{
"type": "null"
}
]
}
},
"required": [
"status",
"conversation"
],
"additionalProperties": false,
"$schema": "http://json-schema.org/draft-07/schema#"
}🟢get_unresolved_conversation_counts
Count every unresolved conversation in the authenticated Supovia organization, grouped by website. Totals cover all returned count groups; the sorted per-website preview is capped at 100 and reports truncation. Customer identifiers, staff ids, message text, and organization ids are never returned.
Esquema de entrada
{
"type": "object",
"properties": {},
"additionalProperties": false,
"$schema": "http://json-schema.org/draft-07/schema#"
}Esquema de salida
{
"type": "object",
"properties": {
"websites": {
"type": "array",
"items": {
"type": "object",
"properties": {
"websiteId": {
"type": "string",
"minLength": 1,
"maxLength": 200
},
"websiteName": {
"anyOf": [
{
"type": "string",
"maxLength": 200
},
{
"type": "null"
}
]
},
"unresolvedCount": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
}
},
"required": [
"websiteId",
"websiteName",
"unresolvedCount"
],
"additionalProperties": false
},
"maxItems": 100
},
"websiteCount": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"websitesTruncated": {
"type": "boolean"
},
"totalUnresolved": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"totalClamped": {
"type": "boolean"
}
},
"required": [
"websites",
"websiteCount",
"websitesTruncated",
"totalUnresolved",
"totalClamped"
],
"additionalProperties": false,
"$schema": "http://json-schema.org/draft-07/schema#"
}🟢list_documents(websiteId, locale, slugOriginal, limit, cursor)
List a bounded newest-first page of safe support-document metadata in the authenticated Supovia organization. Document content, embeddings, prompts, organization ids, and arbitrary metadata are excluded.
Esquema de entrada
{
"type": "object",
"properties": {
"websiteId": {
"type": "string",
"pattern": "^[0-9a-f]{24}$",
"description": "Filter by website id"
},
"locale": {
"type": "string",
"minLength": 1,
"maxLength": 20,
"description": "Filter by locale (e.g. en, it, fr)"
},
"slugOriginal": {
"type": "string",
"minLength": 1,
"maxLength": 300,
"description": "Filter by original slug (base slug before localization)"
},
"limit": {
"type": "integer",
"exclusiveMinimum": 0,
"maximum": 50
},
"cursor": {
"type": "string",
"maxLength": 4096,
"description": "Opaque pagination cursor from a previous call"
}
},
"additionalProperties": false,
"$schema": "http://json-schema.org/draft-07/schema#"
}Esquema de salida
{
"type": "object",
"properties": {
"documents": {
"type": "array",
"items": {
"type": "object",
"properties": {
"id": {
"type": "string",
"pattern": "^[0-9a-f]{24}$"
},
"title": {
"anyOf": [
{
"type": "string",
"maxLength": 200
},
{
"type": "null"
}
]
},
"slug": {
"anyOf": [
{
"type": "string",
"maxLength": 300
},
{
"type": "null"
}
]
},
"locale": {
"anyOf": [
{
"type": "string",
"maxLength": 20
},
{
"type": "null"
}
]
},
"websiteId": {
"anyOf": [
{
"type": "string",
"pattern": "^[0-9a-f]{24}$"
},
{
"type": "null"
}
]
},
"published": {
"type": "boolean"
},
"creationTime": {
"anyOf": [
{
"type": "string",
"maxLength": 32
},
{
"type": "null"
}
]
},
"lastEditTime": {
"anyOf": [
{
"type": "string",
"maxLength": 32
},
{
"type": "null"
}
]
}
},
"required": [
"id",
"title",
"slug",
"locale",
"websiteId",
"published",
"creationTime",
"lastEditTime"
],
"additionalProperties": false
},
"maxItems": 50
},
"page": {
"type": "object",
"properties": {
"count": {
"type": "integer",
"minimum": 0,
"maximum": 50
},
"hasMore": {
"type": "boolean"
},
"nextCursor": {
"anyOf": [
{
"type": "string",
"maxLength": 4096
},
{
"type": "null"
}
]
}
},
"required": [
"count",
"hasMore",
"nextCursor"
],
"additionalProperties": false
}
},
"required": [
"documents",
"page"
],
"additionalProperties": false,
"$schema": "http://json-schema.org/draft-07/schema#"
}🟢get_document(documentId, slug, locale)
Fetch one support document owned by the authenticated Supovia organization, including its article text (capped at 20000 characters) and the contentFormat naming which syntax that text is written in (html, markdown, plain-text). A document owned by another organization returns the same bounded "not found" result. Organization ids, translator ids, deprecated slugs, embeddings, and arbitrary metadata are never returned.
Esquema de entrada
{
"type": "object",
"properties": {
"documentId": {
"type": "string",
"minLength": 1,
"maxLength": 200,
"description": "Document id. Preferred over slug."
},
"slug": {
"type": "string",
"minLength": 1,
"maxLength": 300,
"description": "Document slug. Used only when documentId is not supplied."
},
"locale": {
"type": "string",
"minLength": 1,
"maxLength": 20,
"description": "Locale for the slug lookup (e.g. en, it, fr). Defaults to en."
}
},
"additionalProperties": false,
"$schema": "http://json-schema.org/draft-07/schema#"
}Esquema de salida
{
"type": "object",
"properties": {
"status": {
"type": "string",
"enum": [
"found",
"not-found"
]
},
"document": {
"anyOf": [
{
"type": "object",
"properties": {
"id": {
"type": "string",
"pattern": "^[0-9a-f]{24}$"
},
"title": {
"anyOf": [
{
"type": "string",
"maxLength": 200
},
{
"type": "null"
}
]
},
"slug": {
"anyOf": [
{
"type": "string",
"maxLength": 300
},
{
"type": "null"
}
]
},
"locale": {
"anyOf": [
{
"type": "string",
"maxLength": 20
},
{
"type": "null"
}
]
},
"websiteId": {
"anyOf": [
{
"type": "string",
"pattern": "^[0-9a-f]{24}$"
},
{
"type": "null"
}
]
},
"published": {
"type": "boolean"
},
"content": {
"type": "string",
"maxLength": 20000
},
"contentFormat": {
"anyOf": [
{
"type": "string",
"enum": [
"html",
"markdown",
"plain-text"
]
},
{
"type": "null"
}
]
},
"contentTruncated": {
"type": "boolean"
},
"creationTime": {
"anyOf": [
{
"type": "string",
"maxLength": 32
},
{
"type": "null"
}
]
},
"lastEditTime": {
"anyOf": [
{
"type": "string",
"maxLength": 32
},
{
"type": "null"
}
]
}
},
"required": [
"id",
"title",
"slug",
"locale",
"websiteId",
"published",
"content",
"contentFormat",
"contentTruncated",
"creationTime",
"lastEditTime"
],
"additionalProperties": false
},
{
"type": "null"
}
]
}
},
"required": [
"status",
"document"
],
"additionalProperties": false,
"$schema": "http://json-schema.org/draft-07/schema#"
}🟢search_documents(query, websiteId, locale)
Search published support documents for one organization-owned Supovia website. Returns at most 5 safe document identities; content chunks, embeddings, scores, prompts, and arbitrary metadata are excluded.
Esquema de entrada
{
"type": "object",
"properties": {
"query": {
"type": "string",
"minLength": 1,
"maxLength": 500,
"description": "Semantic search query"
},
"websiteId": {
"type": "string",
"pattern": "^[0-9a-f]{24}$",
"description": "Organization-owned website id to search"
},
"locale": {
"type": "string",
"minLength": 1,
"maxLength": 20,
"description": "Filter by locale (e.g. en, it, fr)"
}
},
"required": [
"query",
"websiteId"
],
"additionalProperties": false,
"$schema": "http://json-schema.org/draft-07/schema#"
}Esquema de salida
{
"type": "object",
"properties": {
"documents": {
"type": "array",
"items": {
"type": "object",
"properties": {
"id": {
"type": "string",
"pattern": "^[0-9a-f]{24}$"
},
"title": {
"anyOf": [
{
"type": "string",
"maxLength": 200
},
{
"type": "null"
}
]
},
"slug": {
"anyOf": [
{
"type": "string",
"maxLength": 300
},
{
"type": "null"
}
]
},
"locale": {
"anyOf": [
{
"type": "string",
"maxLength": 20
},
{
"type": "null"
}
]
}
},
"required": [
"id",
"title",
"slug",
"locale"
],
"additionalProperties": false
},
"maxItems": 5
}
},
"required": [
"documents"
],
"additionalProperties": false,
"$schema": "http://json-schema.org/draft-07/schema#"
}🟢list_campaigns(websiteId, limit, cursor)
List a bounded page of campaign identities for one website owned by the authenticated Supovia organization. Recipient lists, subjects, message content, user ids, organization ids, and arbitrary metadata are excluded, and campaigns cannot be sent from this tool.
Esquema de entrada
{
"type": "object",
"properties": {
"websiteId": {
"type": "string",
"pattern": "^[0-9a-f]{24}$",
"description": "Organization-owned website id whose campaigns to list"
},
"limit": {
"type": "integer",
"exclusiveMinimum": 0,
"maximum": 50,
"description": "Maximum campaigns per page (default 20)"
},
"cursor": {
"type": "string",
"maxLength": 4096,
"description": "Opaque pagination cursor from a previous call"
}
},
"required": [
"websiteId"
],
"additionalProperties": false,
"$schema": "http://json-schema.org/draft-07/schema#"
}Esquema de salida
{
"type": "object",
"properties": {
"campaigns": {
"type": "array",
"items": {
"type": "object",
"properties": {
"id": {
"type": "string",
"pattern": "^[0-9a-f]{24}$"
},
"name": {
"anyOf": [
{
"type": "string",
"maxLength": 200
},
{
"type": "null"
}
]
},
"websiteId": {
"anyOf": [
{
"type": "string",
"pattern": "^[0-9a-f]{24}$"
},
{
"type": "null"
}
]
},
"creationTime": {
"anyOf": [
{
"type": "string",
"maxLength": 32
},
{
"type": "null"
}
]
},
"lastEditTime": {
"anyOf": [
{
"type": "string",
"maxLength": 32
},
{
"type": "null"
}
]
}
},
"required": [
"id",
"name",
"websiteId",
"creationTime",
"lastEditTime"
],
"additionalProperties": false
},
"maxItems": 50
},
"page": {
"type": "object",
"properties": {
"count": {
"type": "integer",
"minimum": 0,
"maximum": 50
},
"hasMore": {
"type": "boolean"
},
"nextCursor": {
"anyOf": [
{
"type": "string",
"maxLength": 4096
},
{
"type": "null"
}
]
}
},
"required": [
"count",
"hasMore",
"nextCursor"
],
"additionalProperties": false
}
},
"required": [
"campaigns",
"page"
],
"additionalProperties": false,
"$schema": "http://json-schema.org/draft-07/schema#"
}🔴send_message(conversationId, content, idempotencyKey)
Idempotently send one exact operator reply in an organization-owned Supovia conversation. Reuse the same idempotencyKey only when retrying the same conversation and text. The result confirms the target and time without returning a message id or echoing the message body.
Esquema de entrada
{
"type": "object",
"properties": {
"conversationId": {
"type": "string",
"minLength": 1,
"maxLength": 200,
"description": "Conversation id to send the message in"
},
"content": {
"type": "string",
"minLength": 1,
"maxLength": 4000,
"description": "Message text content"
},
"idempotencyKey": {
"type": "string",
"minLength": 1,
"maxLength": 255,
"description": "Stable unique retry key for this exact conversation and reply text"
}
},
"required": [
"conversationId",
"content",
"idempotencyKey"
],
"additionalProperties": false,
"$schema": "http://json-schema.org/draft-07/schema#"
}Esquema de salida
{
"type": "object",
"properties": {
"status": {
"type": "string",
"const": "sent"
},
"conversationId": {
"type": "string",
"maxLength": 200
},
"creationTime": {
"anyOf": [
{
"type": "string",
"maxLength": 100
},
{
"type": "null"
}
]
}
},
"required": [
"status",
"conversationId",
"creationTime"
],
"additionalProperties": false,
"$schema": "http://json-schema.org/draft-07/schema#"
}🔴resolve_conversation(conversationId, resolved)
Mark one organization-owned Supovia conversation resolved, or reopen it. This is idempotent: re-sending the same state is a no-op write. It broadcasts a conversation-updated event to the operator dashboard. No other conversation field can be changed through this tool, and customer identifiers, staff ids, and organization ids are never returned.
Esquema de entrada
{
"type": "object",
"properties": {
"conversationId": {
"type": "string",
"minLength": 1,
"maxLength": 200,
"description": "Conversation id to mark resolved or reopened"
},
"resolved": {
"type": "boolean",
"description": "true marks the conversation resolved (default), false reopens"
}
},
"required": [
"conversationId"
],
"additionalProperties": false,
"$schema": "http://json-schema.org/draft-07/schema#"
}Esquema de salida
{
"type": "object",
"properties": {
"status": {
"type": "string",
"enum": [
"updated",
"not-found"
]
},
"conversation": {
"anyOf": [
{
"type": "object",
"properties": {
"id": {
"type": "string",
"maxLength": 200
},
"resolved": {
"type": "boolean"
},
"lastEditTime": {
"anyOf": [
{
"type": "string",
"maxLength": 32
},
{
"type": "null"
}
]
}
},
"required": [
"id",
"resolved",
"lastEditTime"
],
"additionalProperties": false
},
{
"type": "null"
}
]
}
},
"required": [
"status",
"conversation"
],
"additionalProperties": false,
"$schema": "http://json-schema.org/draft-07/schema#"
}🟢show_support_overview(websiteId)
Render a bounded organization-scoped snapshot of Supovia websites and recent conversations. Customer identifiers, internal record ids, message bodies, prompts, credentials, internal notes, organization ids, and arbitrary metadata are excluded.
Esquema de entrada
{
"type": "object",
"properties": {
"websiteId": {
"description": "Optionally limit the overview to one organization-owned website",
"type": "string",
"minLength": 1,
"maxLength": 200
}
},
"$schema": "https://json-schema.org/draft/2020-12/schema"
}Esquema de salida
{
"type": "object",
"properties": {
"websites": {
"maxItems": 20,
"type": "array",
"items": {
"type": "object",
"properties": {
"name": {
"anyOf": [
{
"type": "string",
"maxLength": 200
},
{
"type": "null"
}
]
},
"domain": {
"anyOf": [
{
"type": "string",
"maxLength": 253
},
{
"type": "null"
}
]
},
"agentEnabled": {
"type": "boolean"
}
},
"required": [
"name",
"domain",
"agentEnabled"
],
"additionalProperties": false
}
},
"websitesHaveMore": {
"type": "boolean"
},
"conversations": {
"maxItems": 20,
"type": "array",
"items": {
"type": "object",
"properties": {
"channel": {
"anyOf": [
{
"type": "string",
"maxLength": 100
},
{
"type": "null"
}
]
},
"resolved": {
"type": "boolean"
},
"creationTime": {
"anyOf": [
{
"type": "string",
"maxLength": 32
},
{
"type": "null"
}
]
},
"lastEditTime": {
"anyOf": [
{
"type": "string",
"maxLength": 32
},
{
"type": "null"
}
]
}
},
"required": [
"channel",
"resolved",
"creationTime",
"lastEditTime"
],
"additionalProperties": false
}
},
"conversationsHaveMore": {
"type": "boolean"
},
"openConversationCount": {
"type": "integer",
"minimum": 0,
"maximum": 20
}
},
"required": [
"websites",
"websitesHaveMore",
"conversations",
"conversationsHaveMore",
"openConversationCount"
],
"$schema": "https://json-schema.org/draft/2020-12/schema",
"additionalProperties": false
}🟢show_customer_inbox
Open a metadata-only Supovia inbox and report only how many conversations have unread activity. The embedded view receives conversation ids needed for an explicit follow-up plus channel, status, unread count, and timestamps. It never receives message bodies, previews, message ids, customer details, or internal notes.
Esquema de entrada
{
"type": "object",
"properties": {},
"$schema": "https://json-schema.org/draft/2020-12/schema"
}Esquema de salida
{
"type": "object",
"properties": {
"unreadConversationCount": {
"type": "integer",
"minimum": 0,
"maximum": 50
},
"conversationsHaveMore": {
"type": "boolean"
}
},
"required": [
"unreadConversationCount",
"conversationsHaveMore"
],
"$schema": "https://json-schema.org/draft/2020-12/schema",
"additionalProperties": false
}🟢open_customer_inbox_conversation(conversationId)
Refresh safe activity metadata for one conversation selected in the embedded Supovia inbox. This app-only tool reads no thread and returns no message body, preview, message id, customer detail, or internal note.
Esquema de entrada
{
"type": "object",
"properties": {
"conversationId": {
"type": "string",
"minLength": 1,
"maxLength": 200
}
},
"required": [
"conversationId"
],
"$schema": "https://json-schema.org/draft/2020-12/schema"
}Esquema de salida
{
"type": "object",
"properties": {
"status": {
"type": "string",
"enum": [
"opened",
"not-found"
]
}
},
"required": [
"status"
],
"$schema": "https://json-schema.org/draft/2020-12/schema",
"additionalProperties": false
}Comunidad
Evidencia
Observaciones recientes
verificadoversión no registrada14 herramientas
verificadoversión no registrada14 herramientas