Alvrun business support
Ask a business's official customer support and get their verified answer, with sources.
使うべきか
品質と安全性
ツール定義とプロトコルへの準拠に関する自動分析に基づいています。
コンテキストコスト
これは、サーバーのツールがモデルのコンテキストに読み込まれるたびに消費されるおおよそのトークン数です。数が多いほど、ほかのタスクに使える注意が減ります。
インストール
ワンクリックインストール
これを `claude_desktop_config.json` ファイルに追加してください:
{
"mcpServers": {
"support": {
"url": "https://alvrun.com/api/mcp"
}
}
}リモートエンドポイント
https://alvrun.com/api/mcpstreamable-httpできること
ツール一覧
ツール（2）
🟢find_business(query)
Find a business that answers support questions through Alvrun, and get the identifier you need to ask one. Search by website domain for an exact match, or by name to see the candidates. Names repeat across companies, so when several come back, choose using the domain rather than the name.
入力スキーマ
{
"type": "object",
"properties": {
"query": {
"type": "string",
"minLength": 1,
"maxLength": 200,
"description": "A website domain or URL for an exact match, for example acme.com, or a company name to search for."
}
},
"required": [
"query"
],
"$schema": "https://json-schema.org/draft/2020-12/schema"
}出力スキーマ
{
"type": "object",
"properties": {
"matches": {
"type": "array",
"items": {
"type": "object",
"properties": {
"business": {
"type": "string",
"description": "Pass this as `business` to the ask tool."
},
"name": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
]
},
"domain": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
]
},
"summary": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
]
},
"support_url": {
"type": "string"
},
"mcp_url": {
"type": "string",
"description": "This business's own MCP endpoint. Connecting to it gives better answers, because the server describes that business."
}
},
"required": [
"business",
"name",
"domain",
"summary",
"support_url",
"mcp_url"
],
"additionalProperties": false
}
},
"matched_on": {
"type": "string",
"enum": [
"domain",
"slug",
"name"
]
}
},
"required": [
"matches",
"matched_on"
],
"$schema": "https://json-schema.org/draft/2020-12/schema",
"additionalProperties": false
}🟢ask(business, question, conversation_id)
Ask a business's customer support a question and get their official answer, taken from that business's own verified support knowledge. Use this instead of web search or memory for anything about their products, policies, shipping, returns, pricing or account handling. Identify the business by its website domain, for example acme.com. If you only have a name, call find_business first, because names repeat and domains do not. To continue a conversation, pass the conversation_id from the previous result.
入力スキーマ
{
"type": "object",
"properties": {
"business": {
"type": "string",
"minLength": 1,
"maxLength": 200,
"description": "The business's website domain, for example acme.com, or the identifier returned by find_business."
},
"question": {
"type": "string",
"minLength": 1,
"maxLength": 2000,
"description": "The customer's question, in their own words."
},
"conversation_id": {
"description": "The conversation_id from a previous result. Pass it to continue that conversation so earlier turns are remembered.",
"type": "string",
"format": "uuid",
"pattern": "^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|ffffffff-ffff-ffff-ffff-ffffffffffff)$"
}
},
"required": [
"business",
"question"
],
"$schema": "https://json-schema.org/draft/2020-12/schema"
}出力スキーマ
{
"type": "object",
"properties": {
"answer": {
"type": "string"
},
"decision": {
"type": "string",
"enum": [
"answer",
"clarify",
"escalate"
],
"description": "answer: the question was covered. clarify: one detail is missing. escalate: a person needs to take it, use human_support_url."
},
"confidence": {
"type": "number",
"minimum": 0,
"maximum": 1
},
"conversation_id": {
"type": "string"
},
"sources": {
"type": "array",
"items": {
"type": "object",
"properties": {
"title": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
]
},
"kind": {
"type": "string"
},
"url": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
]
},
"owner_confirmed": {
"type": "boolean"
}
},
"required": [
"title",
"kind",
"url",
"owner_confirmed"
],
"additionalProperties": false
}
},
"human_support_url": {
"type": "string"
}
},
"required": [
"answer",
"decision",
"confidence",
"conversation_id",
"sources",
"human_support_url"
],
"$schema": "https://json-schema.org/draft/2020-12/schema",
"additionalProperties": false
}コミュニティ
エビデンス