Alvrun business support
Ask a business's official customer support and get their verified answer, with sources.
我该使用它吗
质量与安全性
基于对工具定义和协议合规性的自动分析。
上下文开销
这是每次将服务器的工具加载到模型上下文窗口时所消耗的大致 token 数。数值越高，可用于其他任务的注意力就越少。
安装
一键安装
将以下内容添加到你的 `claude_desktop_config.json` 文件中：
{
"mcpServers": {
"support": {
"url": "https://alvrun.com/api/mcp"
}
}
}远程端点
https://alvrun.com/api/mcpstreamable-http它能做什么
工具清单
工具（2）
🟢find_business(query)
Find a business that answers support questions through Alvrun, and get the identifier you need to ask one. Search by website domain for an exact match, or by name to see the candidates. Names repeat across companies, so when several come back, choose using the domain rather than the name.
输入模式
{
"type": "object",
"properties": {
"query": {
"type": "string",
"minLength": 1,
"maxLength": 200,
"description": "A website domain or URL for an exact match, for example acme.com, or a company name to search for."
}
},
"required": [
"query"
],
"$schema": "https://json-schema.org/draft/2020-12/schema"
}输出模式
{
"type": "object",
"properties": {
"matches": {
"type": "array",
"items": {
"type": "object",
"properties": {
"business": {
"type": "string",
"description": "Pass this as `business` to the ask tool."
},
"name": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
]
},
"domain": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
]
},
"summary": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
]
},
"support_url": {
"type": "string"
},
"mcp_url": {
"type": "string",
"description": "This business's own MCP endpoint. Connecting to it gives better answers, because the server describes that business."
}
},
"required": [
"business",
"name",
"domain",
"summary",
"support_url",
"mcp_url"
],
"additionalProperties": false
}
},
"matched_on": {
"type": "string",
"enum": [
"domain",
"slug",
"name"
]
}
},
"required": [
"matches",
"matched_on"
],
"$schema": "https://json-schema.org/draft/2020-12/schema",
"additionalProperties": false
}🟢ask(business, question, conversation_id)
Ask a business's customer support a question and get their official answer, taken from that business's own verified support knowledge. Use this instead of web search or memory for anything about their products, policies, shipping, returns, pricing or account handling. Identify the business by its website domain, for example acme.com. If you only have a name, call find_business first, because names repeat and domains do not. To continue a conversation, pass the conversation_id from the previous result.
输入模式
{
"type": "object",
"properties": {
"business": {
"type": "string",
"minLength": 1,
"maxLength": 200,
"description": "The business's website domain, for example acme.com, or the identifier returned by find_business."
},
"question": {
"type": "string",
"minLength": 1,
"maxLength": 2000,
"description": "The customer's question, in their own words."
},
"conversation_id": {
"description": "The conversation_id from a previous result. Pass it to continue that conversation so earlier turns are remembered.",
"type": "string",
"format": "uuid",
"pattern": "^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|ffffffff-ffff-ffff-ffff-ffffffffffff)$"
}
},
"required": [
"business",
"question"
],
"$schema": "https://json-schema.org/draft/2020-12/schema"
}输出模式
{
"type": "object",
"properties": {
"answer": {
"type": "string"
},
"decision": {
"type": "string",
"enum": [
"answer",
"clarify",
"escalate"
],
"description": "answer: the question was covered. clarify: one detail is missing. escalate: a person needs to take it, use human_support_url."
},
"confidence": {
"type": "number",
"minimum": 0,
"maximum": 1
},
"conversation_id": {
"type": "string"
},
"sources": {
"type": "array",
"items": {
"type": "object",
"properties": {
"title": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
]
},
"kind": {
"type": "string"
},
"url": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
]
},
"owner_confirmed": {
"type": "boolean"
}
},
"required": [
"title",
"kind",
"url",
"owner_confirmed"
],
"additionalProperties": false
}
},
"human_support_url": {
"type": "string"
}
},
"required": [
"answer",
"decision",
"confidence",
"conversation_id",
"sources",
"human_support_url"
],
"$schema": "https://json-schema.org/draft/2020-12/schema",
"additionalProperties": false
}社区
证据