Alvrun business support
Ask a business's official customer support and get their verified answer, with sources.
我該用這個嗎
品質與安全性
根據工具定義與協定合規性的自動化分析。
上下文成本
這是每次將伺服器的工具載入模型上下文時所消耗的約略 token 數量。數量越高，可用於其他工作的注意力就越少。
安裝
一鍵安裝
將以下內容加入你的 `claude_desktop_config.json` 檔案：
{
"mcpServers": {
"support": {
"url": "https://alvrun.com/api/mcp"
}
}
}遠端端點
https://alvrun.com/api/mcpstreamable-http它能做什麼
工具清單
工具（2）
🟢find_business(query)
Find a business that answers support questions through Alvrun, and get the identifier you need to ask one. Search by website domain for an exact match, or by name to see the candidates. Names repeat across companies, so when several come back, choose using the domain rather than the name.
輸入結構描述
{
"type": "object",
"properties": {
"query": {
"type": "string",
"minLength": 1,
"maxLength": 200,
"description": "A website domain or URL for an exact match, for example acme.com, or a company name to search for."
}
},
"required": [
"query"
],
"$schema": "https://json-schema.org/draft/2020-12/schema"
}輸出結構描述
{
"type": "object",
"properties": {
"matches": {
"type": "array",
"items": {
"type": "object",
"properties": {
"business": {
"type": "string",
"description": "Pass this as `business` to the ask tool."
},
"name": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
]
},
"domain": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
]
},
"summary": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
]
},
"support_url": {
"type": "string"
},
"mcp_url": {
"type": "string",
"description": "This business's own MCP endpoint. Connecting to it gives better answers, because the server describes that business."
}
},
"required": [
"business",
"name",
"domain",
"summary",
"support_url",
"mcp_url"
],
"additionalProperties": false
}
},
"matched_on": {
"type": "string",
"enum": [
"domain",
"slug",
"name"
]
}
},
"required": [
"matches",
"matched_on"
],
"$schema": "https://json-schema.org/draft/2020-12/schema",
"additionalProperties": false
}🟢ask(business, question, conversation_id)
Ask a business's customer support a question and get their official answer, taken from that business's own verified support knowledge. Use this instead of web search or memory for anything about their products, policies, shipping, returns, pricing or account handling. Identify the business by its website domain, for example acme.com. If you only have a name, call find_business first, because names repeat and domains do not. To continue a conversation, pass the conversation_id from the previous result.
輸入結構描述
{
"type": "object",
"properties": {
"business": {
"type": "string",
"minLength": 1,
"maxLength": 200,
"description": "The business's website domain, for example acme.com, or the identifier returned by find_business."
},
"question": {
"type": "string",
"minLength": 1,
"maxLength": 2000,
"description": "The customer's question, in their own words."
},
"conversation_id": {
"description": "The conversation_id from a previous result. Pass it to continue that conversation so earlier turns are remembered.",
"type": "string",
"format": "uuid",
"pattern": "^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|ffffffff-ffff-ffff-ffff-ffffffffffff)$"
}
},
"required": [
"business",
"question"
],
"$schema": "https://json-schema.org/draft/2020-12/schema"
}輸出結構描述
{
"type": "object",
"properties": {
"answer": {
"type": "string"
},
"decision": {
"type": "string",
"enum": [
"answer",
"clarify",
"escalate"
],
"description": "answer: the question was covered. clarify: one detail is missing. escalate: a person needs to take it, use human_support_url."
},
"confidence": {
"type": "number",
"minimum": 0,
"maximum": 1
},
"conversation_id": {
"type": "string"
},
"sources": {
"type": "array",
"items": {
"type": "object",
"properties": {
"title": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
]
},
"kind": {
"type": "string"
},
"url": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
]
},
"owner_confirmed": {
"type": "boolean"
}
},
"required": [
"title",
"kind",
"url",
"owner_confirmed"
],
"additionalProperties": false
}
},
"human_support_url": {
"type": "string"
}
},
"required": [
"answer",
"decision",
"confidence",
"conversation_id",
"sources",
"human_support_url"
],
"$schema": "https://json-schema.org/draft/2020-12/schema",
"additionalProperties": false
}社群
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