Friction

Sourced pain points and feature requests of B2B software users, read-only, with source links.

Should I use this

Quality & Safety

A
Description quality
100%
Schema completeness
97%
Naming quality
100%
Poisoning risk
100%
Permission match
100%
Protocol compliance
100%

Based on automated analysis of tool definitions and protocol compliance.

Context Cost

~528Tokens (tool definitions)
~1.1 KBTypical response size
Minimal attention impact (0.41% of 128k context)

This is the approximate number of tokens consumed each time the server's tools are loaded into a model's context. Higher counts reduce the attention available for other tasks.

Install

One-Click Install

Add this to your `claude_desktop_config.json` file:

{
  "mcpServers": {
    "friction": {
      "url": "https://friction.grain64.com/mcp"
    }
  }
}

Remote endpoints

https://friction.grain64.com/mcpstreamable-http

What it can do

Tool inventory

Tools (3)

🟢 Read-only🟡 Write🔴 Delete⚪ Unknown
🟢list_products(category, q, limit, offset)

List the software products that have a page on Friction, most-documented first, with counts of reports, themes and sources. Optionally filter by category slug and by a name or domain fragment.

Input Schema

{
  "type": "object",
  "properties": {
    "category": {
      "type": "string",
      "maxLength": 60,
      "description": "Category slug, for example analytics."
    },
    "q": {
      "type": "string",
      "minLength": 2,
      "maxLength": 60,
      "description": "Part of a product name or domain."
    },
    "limit": {
      "type": "integer",
      "minimum": 1,
      "maximum": 100,
      "description": "How many products to return (default 50)."
    },
    "offset": {
      "type": "integer",
      "minimum": 0,
      "maximum": 100000,
      "description": "How many products to skip (default 0)."
    }
  },
  "additionalProperties": false
}
🟢get_product_summary(product)

What users of one product struggle with: counts, the main problem areas, and the free-preview items per category (pain points, feature requests, workarounds, switching reasons) with their source links, plus the page and pricing links for the full list.

Input Schema

{
  "type": "object",
  "properties": {
    "product": {
      "type": "string",
      "minLength": 1,
      "maxLength": 80,
      "description": "Product slug, name or domain, for example grafana."
    }
  },
  "required": [
    "product"
  ],
  "additionalProperties": false
}
🟢search_items(product, category, q)

Search the free-preview feedback items of one product, optionally by category and by words in the title or summary (all words must match). Each item carries the source threads (URL, date, quoted excerpt, state) behind it.

Input Schema

{
  "type": "object",
  "properties": {
    "product": {
      "type": "string",
      "minLength": 1,
      "maxLength": 80,
      "description": "Product slug, name or domain, for example grafana."
    },
    "category": {
      "type": "string",
      "enum": [
        "pain",
        "request",
        "workaround",
        "switching"
      ],
      "description": "pain, request, workaround or switching."
    },
    "q": {
      "type": "string",
      "minLength": 2,
      "maxLength": 100,
      "description": "Words to find in the title or summary."
    }
  },
  "required": [
    "product"
  ],
  "additionalProperties": false
}

Community

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Evidence

Recent observations

verifiedversion not recorded3 tools